Former Employees Still Have Access &Why Most Small Businesses Don’t Realize It

by William Spence | Mar 2, 2026 | IT Blog, IT for Small Business Owners, The Weekly IT Insider

Here’s a question many small business owners can’t answer confidently: If a former employee tried logging in today… what would still work? Email? Cloud storage? CRM? Accounting software? Shared drives? You’d be surprised how often the answer is: more than it should....

Why Cyber Insurance Claims Are Getting Denied in 2026 (And What Small Businesses Are Missing)

by William Spence | Feb 20, 2026 | IT for Small Business Owners, The Weekly IT Insider

A few years ago, cyber insurance felt like a safety net. If something happened, you filed a claim. You got help. You moved on. That’s not how it’s playing out in 2026. More carriers are tightening underwriting requirements, increasing premiums, and — most importantly...

Slow IT Support Is a Business Risk: What Response Time Should Look Like in 2026

by William Spence | Feb 13, 2026 | The Weekly IT Insider

If your IT provider takes days to respond, you don’t have “IT support.” You have a downtime subscription. No, I’m not being dramatic. When systems are down (or even limping along), the business impact stacks up fast. A recent New Relic study reported outage costs...

The Biggest Backup Mistakes Small Businesses Are Still Making in 2026

by William Spence | Feb 4, 2026 | The Weekly IT Insider

Last week, a cyber incident hit a major healthcare organization and disrupted work tied to cancer clinical trials. The organization ultimately paid a ransom, then deleted the restored files before bringing systems back online. That kind of cleanup is a reminder of an...

Phishing Emails Have Become Harder to Recognize and SMBs are Feeling it in 2026

by William Spence | Jan 28, 2026 | The Weekly IT Insider

Phishing Emails Aren’t Obvious Anymore. A few years ago, phishing emails were easy to spot. Bad grammar. Strange formatting. A message that just felt “off.” That’s not what’s hitting small businesses today. The phishing emails I’m seeing in 2026 are polished,...

Why “We’ve Always Done It This Way” Is Costing Small Businesses More Than They Think

by William Spence | Jan 21, 2026 | The Weekly IT Insider

Last week, I talked with a business owner who was frustrated. Their systems were slow. Support tickets took days. Security felt “good enough.” And then one small issue turned into a big one. No hackers. No ransomware. Just outdated assumptions colliding with modern IT...